Suscripción

[bea_0470]

Por qué me han cobrado la suscripción si tenía días de prueba gratis!? 

[Amal.]

Hi there,

I hope you’re doing well, and thank you for reaching out. I’m sorry for the trouble. 

I checked your Adobe account and noticed that you have purchased the Acrobat Premium plan with a monthly commitment and monthly billing. Please note that the free trial days are only available with the Annual commitment and monthly billing plan, which is why they weren’t applied in your case.

Hope this information will help

~Amal