Marcel32255555le82

New Participant

Question

The issue with the second saved file when send a copy isnt fixed with the update

Forum|Forum|2 years ago
September 13, 2023
1 reply
731 views

Hallo, since weeks i have the problem when saving the file on my local storage on the iPad there is always a second file atteched with an ad for the mobile adobe reader. Since thia happend there where already 2 or more updates but no fix. I also reinstalled it without any changes. I have the latest update 23.08.01

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Community Manager

Community Manager

Hi @Marcel32255555le82,

Hope you are doing well. Sorry for the trouble with Acrobat Reader Mobile.

We have rolled out a new update with the fix for the issue.

Please try and let us know if it is resolved.

-Souvik

Marcel32255555le82Author

New Participant

Hello, no - the Problem isnt fixed. Since the update to 23.09.00 it worked all fine for a few days and today it started again to Save 2 files

Community Manager

Community Manager

Hi @Marcel32255555le82,

We are aware of the issue, and the fix will be released soon.

-Souvik