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djuddy1965
djuddy1965
Participant
August 27, 2018
Answered

This form requires Adobe acrobat Reader DC for Mac or windows

  • August 27, 2018
  • 6 replies
  • 51943 views

I receive the error "This form requires Adobe Acrobat Reader DC for Mac or Windows",  when I try to open a PDF form on my Android device (one plus 3).  I can open the same PDF form on my windows PC just fine. I have downloaded the newest Adobe Acrobat reader version for the play store. I have also tried downloading Adobe fill and sign to see if that would help.

    Correct answer Test Screen Name

    Yes forms made with Acrobat open on mobile. Forms made with LiveCycle Designer do not. In addition, portfolios do not open on mobile.

    6 replies

    B
    Bakhram0D4D
    Participant
    January 24, 2021

    While those files have a PDF file extension, they are not an actual PDF files. Instead, the file is a wrapper for a XML Forms Architecture (XFA) document. XFA is a proprietary file format, used be another vendor and is not a real PDF. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

     

    Posting edited by moderator to remove references to untested, potentially harmful third party products.

    Dov Isaacs
    Dov Isaacs
    Legend
    January 24, 2021

    Not true at all!

     

    XFA is absolutely not “a propietary file format” at all. The XFA specification is included in the ISO 32000 PDF specification. XFA forms are obviously not what is referred to as Acroforms and many PDF readers do not support XFA at all or properly, but XFA is not proprietary!

     

    - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
      jayb95246438
      jayb95246438
      Participant
      November 23, 2018

      Adobe PDFs are such an inconvenient format. Really wish people would stop using it, such a waste of time and effort.

        L
        laurencem48184963
        Participant
        September 13, 2018

        The worst part about this is you can see the preview just fine behind the prompt, so I am thinking it is a permission issue.

        T
        Test Screen NameCorrect answer
        Legend
        August 28, 2018

        Yes forms made with Acrobat open on mobile. Forms made with LiveCycle Designer do not. In addition, portfolios do not open on mobile.

        T
        Test Screen Name
        Legend
        August 27, 2018

        You can open many forms on your mobile device. But some forms are a special type for which nobody has bothered to make mobile software. You can't know this in advance.

          djuddy1965
          djuddy1965Author
          Participant
          August 27, 2018

          So I just need to find out what software needs to be used to allow these forms to be created and opened by both Windows and MAC as well as mobile platforms I guess?

          I thought that my forms that were originally created Adobe Acrobat writer would naturally open with Adobe Acrobat reader for mobile that is downloaded from the play store, since they opened on Windows and MAC using Adobe Acrobat reader DC

            T
            Test Screen Name
            Legend
            August 27, 2018

            The message is true. I don't say this is a good thing, but you need to open this file in Reader on Mac or Windows.

            djuddy1965
            djuddy1965Author
            Participant
            August 27, 2018

            Thank you Test Screen name. So you are telling me I can only open standard PDF documents on my mobile device just not PDF forms? as that is what is happening at the moment. If this is what it is then it is what it is. I just want to make sure I am not missing something.

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