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Trouble opening PDF file on iphone 11 (winmail.dat file)

New Here ,
Jul 02, 2021 Jul 02, 2021

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I am having trouble receiving/opening PDF files on my iphone 11. on my office computer the PDF files open properly. on my phone the same file appears as winmail.dat (not a PDF) and cannot be opened. How do I resolve this issue?

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1 ACCEPTED SOLUTION
Community Expert ,
Jul 02, 2021 Jul 02, 2021

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This is an issue with your email application or server (or those of the person sending the email to you). It's not really related to any Adobe software.

 

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Community Expert ,
Jul 02, 2021 Jul 02, 2021

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This is an issue with your email application or server (or those of the person sending the email to you). It's not really related to any Adobe software.

 

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Community Expert ,
Jul 03, 2021 Jul 03, 2021

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This is a common issue with Microsoft mail settings from the sender.

If you do a web search for "winmail.dat Outlook settings", you will find the cause and solution.

 

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Community Expert ,
Jul 04, 2021 Jul 04, 2021

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MOVED TO THE ACROBAT READER MOBILE FORUM

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