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M
Markasia23117548cry0
New Participant
February 11, 2022
Question

Trouble restoring purchase

  • February 11, 2022
  • 1 reply
  • 959 views

I'm trying to Edit a PDF file but Adobe is telling me I need to buy the subscription. I'm already subscribed so when I click on buy it says you already have a subscription and tries to direct me to my settings. Then I go to restore purchase and an error message pops up. Please help I've been having trouble with this for the past month.

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1 reply

M
Markasia23117548cry0Author
New Participant
February 11, 2022

I'm also already signed into my Apple ID. The purchase still won't restore 

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
February 22, 2022

Hi @Markasia23117548cry0 

 

If you are still facing the issue, please let us know with the requested details in the private message.

 

Thanks,

Harsh

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