Unable to highlight on mobile.

Question

I have a particular file in Document Cloud (it originated from my tablet device) whose text is unable to be highlighted from both my phone and tablet (both Android). On long press, I am only able to select from: Note, Text, Freehand, and Signature. It's a peculiar problem for the following reasons:

I am able to highlight in another 3rd party app and on the desktop version of Adobe Acrobat Pro DC.
Links work on mobile.

Normally, this issue exists if the PDF is a set of scanned images, but the above prove that it is not. Ideas?

AkanchhaS8194121 · Answer

++It could be encrypted PDF as well. Encrypted PDF doesn't allow you to make changes in it on mobile. However, it does work on desktop app.This is a limitation in Acrobat Reader mobile apps for iOS & Android. You can also check the document properties on desktop version Open PDF>right click "Document Properties">Security and see what all have been restricted. Sounds similar to the issue reported here: https://community.adobe.com/t5/acrobat-reader-mobile/highlighting-text-using-adobe-reader-on-ipad/td-p/8840859?page=1 ~Akanchha

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