Unable to open a document online

[Carlocolomba]

Dear all,

I need support to download on IPad a pdf program from my bank

this is the link

https://www.emiratesnbd.com/en/form-center/#tab4 

if I click on telegraphic transfer form, I just receive a message that my adobe is not updated.

Any clue on how to sort it out?

thanks

[Test Screen Name · Accepted solution]

You will need a Windows or Mac computer. Download the file to desktop. Open in Acrobat Reader. No iPad option. 

[I love cats!]

My MacBook Air will not allow me to enter Desktop App...

[Test Screen Name]

1. What version of macOS does your computer run? Use ABOUT THIS MAC, post screen shot.

2. What happens when you try to use the desktop app? Please be detailed and show any error messages.

[S. S]

Hi @Carlocolomba,

Sorry for your experience with launching Acrobat Reader.

Adding to the questions above, are you using an office system to run the application? If yes, you might want to check if all the necessary permissions are allowed by your IT admin to operate with the application.

-Souvik