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Unable to open/use an interactive PDF form on an IPAD

Contributor ,
May 12, 2021 May 12, 2021

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I have an interactive PDF form recently designed/developed in Acrobat Pro 2017. While the form has password protection to essentially prevent access/viewing form fields and other scripts, the PDF works flawlessly running Adobe Reader Version X or higher on a computer running Windows 10 in which event one is able to fill in form fields, add a digital signature, etc. in Adobe Reader version X or higher on a desktop/laptop computer running Windows 10. The issue I am having is that the PDF is unable to be open/used on an IPAD whereby it's asking the individual for a temporary password to open. Why this doesn't occur on a Windows 10 PC running the latest version of Adobe Reader, I don't know. This noted, do I need to remove password security to open/use the interactive PDF form on an IPAD running the latest version of Adobe Reader? In reality, I'd rather not for security reasons to prevent access to the scripts the form relies on.

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General troubleshooting , PDF forms

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Community Expert ,
May 13, 2021 May 13, 2021

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Not all features of the Windows Reader are available on the iOS version, for example, much of the JavaScript won't work at all and you will not be able to digitally sign the PDF. 

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Community Expert ,
May 12, 2021 May 12, 2021

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For the use of the form in Acrobat Reader on iOS remove the password protection. 

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Community Expert ,
May 13, 2021 May 13, 2021

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Not all features of the Windows Reader are available on the iOS version, for example, much of the JavaScript won't work at all and you will not be able to digitally sign the PDF. 

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