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Urgent Message!!!! help me pls

New Here ,
Dec 13, 2021 Dec 13, 2021

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Hello, I have a problem, the subscription was expired and I was surprised that 37.99 dirhams of subscription fees were withdrawn from the card and I did not have the money and I am not ready to subscribe and I canceled it immediately. Please help me to get the money back. Note I canceled the subscription

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Cancel subscription

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New Here ,
Dec 13, 2021 Dec 13, 2021

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Hey,

I have a similar issue. I believe my subscription has expired yet I continue to be charged AUD$23.58 every month.

 

I have checked my subscriptions and it says I do not have any! I have tried to contact Adobe several times without success.

I don't want to go to the trouble of canceling my debit card due to other direct debits connected to the card.

 

Any advice would be appreciated 

 

Thanks 

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New Here ,
Dec 14, 2021 Dec 14, 2021

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Hi, just follow the instructions in the pictures

 

BDFE0A30-8D80-44DA-972D-2A325EAE3FD7.jpeg

41D97581-8F22-436F-837C-8C47D738AE1F.jpeg

93DEA08D-7ACD-42DC-932B-EA82230B1594.jpeg

2BCBBD9C-8C01-4E4F-9416-0068A56E19B7.jpeg

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Adobe Employee ,
Dec 31, 2021 Dec 31, 2021

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Hi @Abdulaziz222277413duy 

 

Sorry for the delayed response. If you are still facing the issue, then here is a discussion link on a similar issue, please follow the steps suggested there and let us know if that helps. 

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

 

Thanks,

Harsh

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