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Video won't play in Acrobat on iPad

New Here ,
Nov 10, 2021 Nov 10, 2021

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I have used Rich Media to add videos in a PDF. It works well on my desktop computer but when opened on an iPad (which is required for final use) the poster remains but the videos won't play. 

 

I have tried different Apps (eg PDF Expert - videos play but the fonts get subsituted, Books - button links work but no video). I have also tried adding the video in InDesign but that still doesn't work. 

Any advice would be very welcome! 

 

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1 ACCEPTED SOLUTION
Community Expert ,
Nov 10, 2021 Nov 10, 2021

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Rich Media in PDF requires the Flash Player plugin with has been discontinued in 2020. The feature is almost dead, especially on mobilde devices, I'm afraid.

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Community Expert ,
Nov 10, 2021 Nov 10, 2021

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Rich Media in PDF requires the Flash Player plugin with has been discontinued in 2020. The feature is almost dead, especially on mobilde devices, I'm afraid.

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