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Visualizzazione cartella One Drive condivis

New Here ,
Apr 28, 2024 Apr 28, 2024

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Non riesco a visualizzare cartella One Drive condivisa (allegato messaggio di errore)

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1 ACCEPTED SOLUTION
Adobe Employee ,
May 03, 2024 May 03, 2024

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Hi @Diego3703996649ld,

 

Hope you are doing well. Thanks for writing in!

 

From the screenshot, it looks like an access issue with the shared files.

Would you mind removing the OneDrive Account and check again? To do so, go to the files tab-> click on edit on the top right-> click the "minus" sign to the left of OneDrive to remove it.

 

Once done, login again and check if you are able to access the file. If not, I suggest checking the native OneDrive app and see if the file is accessible there. Acrobat Mobile uses the OneDrive connector to view the files and has no control on how shared files behave.

 

Hope this clarifies your question. 


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

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Adobe Employee ,
May 03, 2024 May 03, 2024

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Hi @Diego3703996649ld,

 

Hope you are doing well. Thanks for writing in!

 

From the screenshot, it looks like an access issue with the shared files.

Would you mind removing the OneDrive Account and check again? To do so, go to the files tab-> click on edit on the top right-> click the "minus" sign to the left of OneDrive to remove it.

 

Once done, login again and check if you are able to access the file. If not, I suggest checking the native OneDrive app and see if the file is accessible there. Acrobat Mobile uses the OneDrive connector to view the files and has no control on how shared files behave.

 

Hope this clarifies your question. 


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Votes

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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