Want to cancel subscription

you must contact a representative to confirm if you're fully clear. 

Sometimes the system will keep generating those statements after you cancelled, but only a customer care rep can confirm this for you. 

Contact Adobe Customer Care via webchat, the representative will confirm if you're good to go.

If the cancellation is good, also asked them to send you this confirmation to your email.

Hi All,  

Hope you are doing well. 

Don’t worry, you can cancel the subscription and ask for refund from your end. Before we let you go do you mind sharing the reason for the cancellation? 

For IOS  

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.  

For step-by-step instructions, see View, change, or cancel your subscriptions.  

For billing issues or a refund, see Request a refund for an App Store or iTunes Store purchase.    

For Android.  

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.  

For step-by-step instructions, see Cancel, pause, or change a subscription on Google Play.  

For billing issues or a refund, see Get a refund on Google Play.  

For more help, you can refer to https://helpx.adobe.com/acrobat/mobile-app-faq.html  

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.  

Regards  

Ria  

I feel your pain.

Thay wanted to charge me 87$ US!!

I have been trying to chat with them all day today and yesterday. They said it owuld be cancelled yesterday.

AND big surprise.. nothing happened, excpet now tryign to upsell me??

Comeon ADOBE.. this is not the way the world works.

For those of you who paid by card, you can use chargeback from VISA or Mastercard.. It ieven lowers Adobe's rating with them.. Ask Adobe about this or any supplier... VERYYYY bad for business:

https://www.visa.co.uk/how-you-pay-matters/chargeback-purchase-disputes.html

Hello , i'm trying to cancel my plan but i can't (dont see any button, can't reach the customer service..) can you help me directly please ?