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Rob L 007
Participant
July 24, 2022
Question

Weblink pdf files will not open

  • July 24, 2022
  • 1 reply
  • 567 views

For some reason my samsung will not open an online pdf link. However, if I have a pdf saved on my phone it will open that. Any suggestions? Thanks.

 

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    July 26, 2022

    Hello Rob,

     

    I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

     

    Would you mind sharing a few details for better investigation:

    1. The application version of Acrobat Reader Mobile you are using;

    2. The Android version your phone is running on;

    3. A screen recording of the event for better understanding.

     

    Also, is it opening from a specific site or with all files.

     

    Looking forward to hearing from you.

     

    Thanks,

    Souvik.

    R
    Rob L 007Author
    Participant
    July 26, 2022
    My adobe version is 22.6.0.22829
    My Android is version 12
    Attached is a screen recording. You'll see anytime I click on a PDF link it
    will not open. Thanks for your help

    Robert F. Lasich
    Certified Fraud Examiner (CFE)
    Special Agent Ret.
    US Treasury
    Inspector General for Tax Administration
    Office of Criminal Investigations
    412-448-1432

    This email, including attached files, may contain confidential
    information and is intended only for the use of the individual and/or
    entity to which it is addressed. If you are not the intended recipient,
    disclosure, copying, use, or distribution of the information included in
    this email is prohibited.

    Non Nobis Domine, Non Nobis, Sed Nomini Tuo Da Gloriam
    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    July 26, 2022

    @Rob L 007 Hi,

     

    Can you please use the reply option on the community to attach the screen recording? Attaching it over email does not paste the attachment here with the reply.

     

    Thanks,

    Souvik.

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