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When filling out a form in Adobe Acrobat in Arabic or Hebrew, the text disappears

New Here ,
Nov 26, 2023 Nov 26, 2023

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I saw that on Android the functions of Adobe's fill and sign application are merged into the PDF reader application.
But I ran into a problem, in English it works fine, but in Arabic or Hebrew after you fill in a text box and move to the next field, the typed field disappears, and only if you click on the location of the field it appears again, until you move to the next field, and when saving the document it does not appear, I made sure that the color of the text Black (in the old fill & sing app it worked fine).
In other words, it is not possible to fill out a form in the PDF reader application in Arabic or Hebrew, I would appreciate any help.
Thank you

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Community Expert ,
Nov 26, 2023 Nov 26, 2023

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Is that only on Adroid or also with macOS or Windows the case? Can you check also on iOS or iPadOS?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Nov 26, 2023 Nov 26, 2023

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Thanks for the response,

I don't have any Apple devices, I tried it on a Windows computer and it works fine.

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New Here ,
Sep 24, 2024 Sep 24, 2024

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I had the same issue,

any update on this?

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Adobe Employee ,
Nov 04, 2024 Nov 04, 2024

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Hi @mohammed_6913,

 

Hope you are doing well. Sorry for the trouble.

 

This is a known issue with the application, and the team is working on it.

 

We request your kind understanding and patience while the team gets this fixed.

 

-Souvik

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New Here ,
Nov 16, 2024 Nov 16, 2024

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I've had the same issue. It's been practically a year since this thread was started, any updates? 

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Adobe Employee ,
Nov 18, 2024 Nov 18, 2024

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Hi there

 

Hope you are doing well and sorry for the trouble.

 

This issue is still under investigation, while we do not have any fixed timeline yet; we will keep you posted as soon as we get any updates from the engineering team.

 

Thanks for your understanding.

 

~Amal



Regards
Amal

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