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1

Writing changes after finishing

Community Beginner ,
Oct 12, 2021 Oct 12, 2021

I've been experiencing this problem since I downloaded the app a few weeks ago. When I write something (Apple Pencil) the letters look nice and everything is good but after some seconds the letters get deformed, like transformed into strange lines. 
In the photo attached, I wrote "punto de vista" and it clearly changed and now you cannot understand what it says. 

TOPICS
Comment markup and annotate , iOS
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Adobe Employee ,
Oct 21, 2021 Oct 21, 2021

Hi @saratsa98A1 

 

Hope you are doing well.

As per the issue description that the written text changes after finishing writing. We have tried to reproduce the issue on our end but it working fine. Would you mind sharing a few details to understand the issue better?

1. Application version?

2. Try to write on a different PDF file, are you facing the same issue?

3. If possible, could you share a video of this issue occurring?

 

Check if the Acrobat Reader is updated to the latest version. 

 

Let us know if that helps.

 

Thanks,

Harsh

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Community Beginner ,
Oct 21, 2021 Oct 21, 2021

1. My app version is 21.09.01 (20210922.182534)

 

2. yes, I've tried with more than 20 pdfs, books...

 

3. I've attached the video. 

 

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Adobe Employee ,
Oct 22, 2021 Oct 22, 2021

Hi @saratsa98A1 

 

Thanks for providing the details along with the video. We need to know the pencil performs with other apps. For that please send a video of writing something on the Notes application on iPad.

 

Thanks,

Harsh

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Community Beginner ,
Nov 04, 2021 Nov 04, 2021

Here you have!

it works fine with other apps, for example I use GoodNotes everyday to write notes and works fine. 

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Adobe Employee ,
Nov 07, 2021 Nov 07, 2021

Hi @saratsa98A1 

 

Hope you are doing well.

Thanks for providing the video. We have recently released an update for iOS, kindly check for the update and update the app to the latest version i.e 21.10 and check again if the issue persists.

 

Thanks,

Harsh

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New Here ,
Jun 19, 2022 Jun 19, 2022

Yes it continue like that what we can do plz help come out this

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New Here ,
Jul 15, 2022 Jul 15, 2022

I have the same issue.

IPad Pro. iOS 15.5 Acrobat 22.06.00

Have the engineers at Adobe found a solution?

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Explorer ,
Jun 03, 2023 Jun 03, 2023
LATEST

I have the same problem!

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