Wrong purchase

[Preet38258791p1qc]

Hi. I have accidently purchase a subscription which i dont want. I have cancelled and want a refund but its not showing my claim status. 

[S S.]

Hello @Preet38258791p1qc,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/3KZ4EeJ)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/3KZ4EeJ)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Hope this helps.

Thanks,

Souvik.