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New Participant
October 26, 2019
Question

Scrolling/Editing/Display Glitch With Adobe Acrobat Reader DC

  • October 26, 2019
  • 6 replies
  • 11217 views

Everytime i scroll, click on anything on the pdf or try to edit, it looks corrupted and it only goes back to its norml for mafter clicking on the page a couple more times. It isnt a file specific problem as it has happened many times with other files aswell. Not a version based problem either as i have reinstalled and repaired multiple times. Thanks for your help.

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6 replies

New Participant
March 13, 2023

I too am having a similar issue. The Reader glitches and I lose control over max/min the window and dragging the window from one screen to another until I click back and forth between the Reader's tabs several times. Notice upper and lower RH corners. This is very annoying and time consuming, especially when you are trying to present and the window navigation tools disappear.

 

I am using Win10 Enterprise 64bit on a Lenovo Thinkstation P920 with an Intel Xeon 3.2GHz CPU, nVidia Quadro P5000 GPU and 128GB ram. I am using the Reader Continuous Release ver 2022.003.20322 64 bit.

 

  

 

 

 

Inspiring
November 8, 2022

Please check for any pending updates of Adobe Reader DC from Help>Check for updates, reboot the machine after the installation of any updates. You can also repair the installation files of Adobe Reader from Help>Repair installation. Reboot the machine and see if this brings any difference.

 

Regards,

Rachel Gomez

New Participant
November 2, 2022

MacOs MOnterey, Asus monitor, 2022 verison of Acrobat. Similar issues - weird gridlines wihtin text blocks, mini text boses appearing when you truy to edit text, spinnning Rainbow wheel, scrolling a problem. Any fixes Adobe?

New Participant
May 9, 2020

Is there a solution for this.  I am getting the same display when I open a PDF doucument with Adobe Reader DC.  Also when trying to enable or disable a grid under the View - Show/Hide - Rulers & Grids path the only option that shows is the Lines Weights option.  No options for rulers or grids appear.  If there is a solution for this problem, I am having a hard time finding it.

Any information would be greatly appreciated.

 

I should have provided the computer information in my previous submital. 

FLEX-14API Laptop (Lenovo) - Type 81SS

Windows 10 64

I have Adobe Reader DC (current version) on my ASUS desktop and an old Tosheba Laptop and have no problems loading PDF documents. 

Is there any compatable issues with the Lenovo laptop that would cause this problem?

 

ls_rbls
Braniac
May 9, 2020

Hi,

 

In regards of the display issue, I would say to try first increasing or decreasing resolution settings using the display driver application preferences.

 

And here is a thread with a solution that Amal, Adobe Employee, posted a few weeks ago.

https://community.adobe.com/t5/acrobat-reader/adobe-reader-dc/m-p/11032459#M64814 

 

For the second issue I would say resetting the user preferences :

 

 

  • or click on Help, and then "Repair Installation".
New Participant
May 9, 2020

I tried changing resolution to no avail. 

I should have provided the computer information in my previous submital.

FLEX-14API Laptop (Lenovo) - Type 81SS

Windows 10 64

I have Adobe Reader DC (current version) on my ASUS desktop and an old Tosheba Laptop and have no problems loading PDF documents.

Is there any compatable issues with the Lenovo laptop that would cause this problem?

New Participant
February 23, 2020

I am having the same issue.  Knowledge Bar at Micro Center installed updated drivers and still not resolved.  Running Windows 10 and installed Adobe Reader today.  All up to date.  Here is another piece of the puzzle.  I have an ACER external monitor for my laptop connected through HDMI.  When either the HDMI is plugged in or I am not using any external moninor, the Adobe glich happens.  I purchased a smaller portable AOC monitor today that connects through a USB port. When that monitor is plugged in, no Adobe glitches. 

ls_rbls
Braniac
October 26, 2019

What operating system and in which version of Acrobat is this happening?