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Open PDF from SharePoint Online. The filename directory name or volume label syntax is incorrect.

New Here ,
Oct 07, 2022 Oct 07, 2022

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Hello everyone,

 

When you try to open a PDF with desktop app in SharePoint Online > "Open in Adobe Document Cloud" > "https://documentcloud.adobe.com/spodintegration"   > "Open in Desktop App"

 

Error 

The filename directory name or volume label syntax is incorrect.

 

 

How to solve this error?

TOPICS
Adobe PDF pack , Combine files , Comment markup and annotate , How to , Manage files , Organize PDF pages , Share PDF , View PDF

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Adobe Employee ,
Oct 31, 2022 Oct 31, 2022

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Hi Philippe26488592sci5,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please let us know if you get the error with every file you try to open from Sharepoint.

Are you still experiencing the issue? If yes, would you mind sharing a screen recording of the workflow that results in the error message?

Share the screenshot of the error message with us.

 

Let us know if the issue is already resolved.

 

Thanks,

Meenakshi

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New Here ,
Feb 16, 2023 Feb 16, 2023

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Hi, I also get the same error - here is a screen shot of the error message:

 

2139032.png

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Adobe Employee ,
Feb 28, 2023 Feb 28, 2023

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Hi @Martin28436972uj7d 

 

Just shared a couple of suggestions to your original post here https://community.adobe.com/t5/acrobat-reader-discussions/error-open-pdf-from-sharepoint-online/td-p... 

Let us know if that works for you.

 

~Akanchha 

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