Skip to main content
R
Rene35188300e15y
Participant
February 1, 2024
Question

Adobe Sign maximun file size 8 Mb

  • February 1, 2024
  • 2 replies
  • 3491 views

This week I noticed that the maximum file size for Adobe Sign documents is 8 Mb instead of 10 Mb.

Is this a new policy? On the Acrobat website, the file size is 10 Mb (Last updated Jan 22, 2024).

    2 replies

    T
    Trusted Seattle Realtors
    Participant
    May 17, 2024

    Maybe it's time to cancel with adobesign if this can't be fixed..... 10 MB isn't that big. Please.... 

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      February 1, 2024

      Hi Rene35188300e15y,

       

      Thank you for reaching out.

       

      Could you please share more information on how you noticed this change in file size? Did you try sending any file with a larger size than 8 Mb?

      It would be helpful if you could share more details with us.

       

      Thanks,

      Meenakshi

        R
        Rene35188300e15yAuthor
        Participant
        February 1, 2024

        Hi Meenakshi,

         

        Every week I send some documents for signature. Some of them I have to optimize so that their size is less than 10 Mb. And this week when I try to sign documents with a size between 8 and 9 mb I get the message in Acrobat to reduce the file size (See attached file Adobe File size error.jpg).

          D
          Dennis35633700bjay
          Participant
          February 22, 2024

          I'm also getting the 8MB error message. Is there any update on this issue?

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices