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Mikeccw
Mikeccw
New Participant
January 9, 2019
Answered

Audit report timezone not correct

  • January 9, 2019
  • 3 replies
  • 4133 views

In my profile I set timezone -5h but when I export audit report, the time is in GMT.  Whats the problem?  How I resolve it?

This topic has been closed for replies.
Correct answer ScottCarter

Greetings!

With the December release, the Audit report was changed for the team, individual, and free tiers of service.

One of the changes to the format of the audit report was to establish the time zone as GMT.

The details of the December update can be found here.

3 replies

S
Sandy303305133egd
New Participant
June 6, 2023

How to resolve the GMT

 

    S
    Community Manager
    ScottCarterCommunity ManagerCorrect answer
    Community Manager
    January 14, 2019

    Greetings!

    With the December release, the Audit report was changed for the team, individual, and free tiers of service.

    One of the changes to the format of the audit report was to establish the time zone as GMT.

    The details of the December update can be found here.

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    January 10, 2019

    Hi Mikeccw,

    The change in timezone will be effective on the documents that you had sent after making the changes.

    If you are exporting report for the document that you had sent before making the changes, it will showtime format set that time.

    Hope that answers your query.

    Let us know if you have any questions.

    Regards,

    Meenakshi

      Mikeccw
      MikeccwAuthor
      New Participant
      January 10, 2019

      I never make changes about the timezone.  If you have email I can send to you screenshots.  This morning I have a lot of reports and I have the same probiem.

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      January 14, 2019

      Hi Mikeccw,

      Sorry as I did not understand your query.

      As you have mentioned, you have never changed the time zone and it was set as -5h.

      However, the reports come in GMT time format. Is that correct?

      Could you please confirm if these documents were created and sent by you?

      If not, try once to export the audit report for the document that you had created and sent for the signature.

      Check if you get the same time format.

      Let us know how it goes.

      Regards,

      Meenakshi

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