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Can't sign document in Edge browser - can't find an app ???
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/t5/adobe-acrobat-sign-discussions/can-t-sign-document-in-edge-browser-can-t-find-an-app/td-p/10793010
Dec 10, 2019
Dec 10, 2019
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My user clicks a link in an email from a trusted employee, asking for a signature. The link in Outlook is clicked, up pops the default browser Edge. The user logs in using Adobe ID. Edge then presents a dialog box saying he needs a new app??? But it has worked in the past for this user, and other users on different PCs. Chrome/Firefox are OK. Screenshot attached. It has worked before. I have cleared caches, makes no difference. Any ideas anyone? Thanks.
This pops up after my user signs in using Adobe ID.
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Adobe Sign forms
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Product information
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User interface issues
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