Different files names in agreement with multiple files

Forum|Forum|4 years ago
April 29, 2021
2 replies
1407 views

I send multiple agreements in one envelope. The agreements are signed by the same group of people. Each document in the envelope is an agreement. For simplicy I send all agreements in one envelope.

I noticed that all individual files names are changed, upon execution.

How do I keep the original file name for each document?

Send documents

This topic has been closed for replies.

Wilder.Bolaños

Community Expert

Hello,

Everything changes to the name of the agreement, to the subject title of the transaction you send, the truth is that I have not seen how to make each file with its name.

Greetings,

WbolanosCo

C

Colleen16B6

New Participant

We are experiencing the same issue. We have an envelope of 10 onboarding documents, 8 of which need to be signed and returned. When they are returned, the original file name is striped away and all documents are renamed to the name of the Envelope following by Part 1, Part 2, Part 3. This is not efficient for us as we name all of our employee files then download them to their personnel e-file. Now, we have to re-open them, read which document they are, re-name them, and file them in their e-file. Why would Adobe do this? Is there a setting in the workflow that needs to be changed? Is there a bug in the system? DocuSign does not do this. What are we do to do keep the original file name? What is the fix? Thank you.