Skip to main content
O
OnCue_ES
Participant
September 20, 2025
Question

Error 429 while sending out e-signatures

  • September 20, 2025
  • 1 reply
  • 175 views

I work for a property management company and I require the e-signature feature. I have sent out around 70 files that need to be sent in 1 day, but I am now running into error 429 when I try to send additional ones. 

I am using the desktop version, and it's been over 12 hrs since running into this issue. I have restarted my laptop and I still continue to run into this issue.

1 reply

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
September 20, 2025

@OnCue_ES it's like a a server-side issue. You can double-check Adobe Status website,
 https://status.adobe.com

 

m
O
OnCue_ESAuthor
Participant
September 20, 2025
Interesting - I used my personal one and it worked fine?


Stephanie Cuachon

Founder / CEO

OnCue Executive Solutions

Book a time with me!<>

Upcoming OOO: Sept 29, 2025

[mobilePhone]

226-337-3035

[emailAddress]

scuachon@oncueexecutivesolutions.com

[website]

www.oncueexecutivesolutions.com<>

[address]

Brantford, ON - servicing globally
S_S
Community Manager
S_SCommunity Manager
Community Manager
September 22, 2025

Hi @OnCue_ES,

 

Hope you are doing well. Sorry for the trouble with sending documents for signature through Acrobat Sign.

 

From the description, it seems like an issue where the threshold to send out documents for signatures was reached, and thus, the error message.

Please try the steps mentioned in the correct answer here: https://adobe.ly/42zFgVU and let us know if that helps.


Regards,
Souvik.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices