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Question

Error message after trying to submit my documents

Forum|Forum|9 months ago
April 18, 2025
3 replies
534 views

I am seriously battling with submitting my document after signing it. it kept coming up with an error message. see error message below.

×

We encountered an error while processing your request. We apologise for the inconvenience. Please reload the page and try again.

If you continue to encounter this error, please contact our customer support.

Error message: Unhandled Error: 250418025930700.webapp-prod-a-0

S_S

Community Manager

Hi @esther_8949,

Hope you are doing well. Sorry for the trouble with Acrobat Sign.

We had a server outage earlier today, during the time you posted this query.

Would you mind trying the workflow again and letting us know if the issue is resolved for you?

Also, you can keep a tab of our servers here: https://adobe.ly/3S0gjx2

Hope this helps.

Regards,
Souvik.

E

esther_8949Author

New Participant

I just tried it again, it is still showing the same error message

Application_Form_(PART-_A)_encrypted_.pdf

kglad

Adobe Expert

is ths a problem with adobe sign?

with a cc file service?

some adobe app?

Meenakshi Negi

Community Manager

Hi esther_8949,

Sorry about the delay in getting back to you.

We assume that the issue might have been resolved by now.

If you are still experiencing any issues, please let us know.

Thanks,

Meenakahsi

Peru Bob

Adobe Expert

This is the Using the Community forum (which is the forum for issues using the forums).
Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

Scroll down here to see a list of the forums:
https://community.adobe.com/

Server error

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