Error message: Sorry, we were not able to process your request.

Hi team,

I have been trying to set up my adobe system and running the core app but whenever i try to sign up it shows the error message

Sorry, we were not able to process your request.

Please try again later.

If this error persists, please contact support.

Please help(it is either showing a firewalled requested error in the echosign.logs terminal or an rml error(Unable to make a connection to JMX to 'service:jmx:rmi:///jndi/rmi://localhost:9958/jmxrmi)

any help would be greatly appreciated