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selass60600934
selass60600934
New Participant
April 7, 2017
Answered

Errors in Salesforce

  • April 7, 2017
  • 110 replies
  • 27843 views

getting error:

"The Adobe Sign remote application authorization configured is invalid. Please go to the Adobe Sign Admin page and reauthorize the Adobe Sign application. Contact your Administrator for assistance."

Installed in Salesforce, the Adobe account is 'linked', setup successful

Using Drawloop to send document to Adobe.
Error appears when clicking 'Send'

Another error:

Adobe Sign API returned error: : 401 : {"code":"INVALID_USER","message":"Invalid user ID or email provided in x-api-user header"}

Can send document via Adobe , error only in Salesforce

      Correct answer vignata_nutalapati9368

      I had the same problem with Acrobat Sign errors in Salesforce. In my case, re-authenticating the connected app and ensuring the callback URL matched exactly resolved it. Hope this helps someone!

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