Errors in Salesforce

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In Salesforce, errors often occur due to incorrect configurations, code issues, or data validation failures. Common error types include SOQL exceptions, DML exceptions, and validation rule errors. During Salesforce testing, testers verify workflows, triggers, and integrations to ensure the application behaves as expected. Identifying and resolving these errors is critical for maintaining functionality and user experience. Understanding how to troubleshoot and debug these issues is a key part of Salesforce testing interview questions, as interviewers often assess candidates' ability to handle real-world testing scenarios and ensure the platform operates smoothly under different conditions.

This error suggests an authentication issue between Adobe Sign and Salesforce, likely due to an invalid or expired authorization token. Here’s how to fix it:

Solution Steps:

1️⃣ Reauthorize Adobe Sign in Salesforce:

• Go to Salesforce Setup > Adobe Sign Admin Page
• Click Reauthorize Access to refresh authentication

2️⃣ Check API User Header:

• Ensure the x-api-user header is correctly set in API requests
• Use the correct email format (e.g., x-api-user: email:user@example.com)

3️⃣ Verify Connected Adobe Account:

• Ensure the Adobe Sign account linked in Salesforce matches the API credentials

4️⃣ Debug Using Python (Optional for API Testing)

import requests

headers = {
    "Authorization": "Bearer YOUR_ACCESS_TOKEN",
    "x-api-user": "email:user@example.com"
}

response = requests.get("https://api.na1.adobesign.com/api/rest/v6/base_uris", headers=headers)
print(response.json())  # Check if credentials work

If the response shows authentication errors, refresh the OAuth token.

✅ Final Check: If reauthorization doesn't fix it, ensure Drawloop settings are correctly mapped to Adobe Sign.

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