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Participant
May 20, 2025
Question

eSign populating to end of document instead of pre-placed / pre-assigned fields

  • May 20, 2025
  • 1 reply
  • 1847 views

In the past, eSign fields worked properly: wherever I placed eSign fields, the signature was appropriately populated within the placed field exactly where they were initially placed.

For the past two months, when following an identical workflow, signatures populate within new fields at the end of the document, even when sending the eSign request to users with official (paid) Adobe accounts.

1 reply

Meenakshi Negi
Community Manager
Community Manager
May 20, 2025

Hi MCBridges,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please share the workflow used and how you add the fields. Also, share a screenshot of how the signature fields populate. and the sample document so that we can reproduce the issue. We will check this once we get more information.

Feel free to let us know if you need any help.

 

Thanks,

Meenakshi

Participant
May 20, 2025

Hello, I am having the same issue.  Placed properly within the document as I have done for years, now it is at the top of the page and reversed.  Sometimes it is on a seperate page at the end.  

Meenakshi Negi
Community Manager
Community Manager
May 21, 2025

Hi MCBridges  and Mary25346032ken7,

 

Thank you for sharing the information. 

Please let us know if you are experiencing this behavior with the web forms or the forms you send for signature individually. 

 

@Mary25346032ken7 It seems that you have a different issue. Please share the information asked for above and share the screenshots.

We will get the behavior checked.

 

Thanks,

Meenakshi