Thomas2916839861co

Participant

Question

Export Download Error

Forum|Forum|2 years ago
March 31, 2023
1 reply
1096 views

I am trying to export an agreement to another person using the daily scheduled agreements. I am sharing with the other user however when he tries to download my export that gets sent to him he gets the message 'you are not authorised to download file for this export'. Any ideas what I need to do to resolve this issue?

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Community Manager

Community Manager

Hi Thomas2916839861co,

Thank you for reaching out.

You mentioned that you are trying to export an agreement to another user.

Would you mind sharing the steps you share it with another user?

It would be helpful to share some screenshots or screen recording.

Thanks,

Meenakshi

Thomas2916839861coAuthor

Participant

Hi Meenakshi,

Here are the steps I am taking.

And this is the error the user I am sending to gets