Skip to main content
liquor_licenced41376173
New Participant
July 2, 2018
Answered

Failed to get integration key while integrating Adobe sign with dynamic CRM 365 online instance

  • July 2, 2018
  • 1 reply
  • 707 views

Hello,

I want to integrate Adobe sign with the dynamic crm 365 online instance. As of now, I have created a CRM 30 days trial instance and installed the Adobe sign solution to it using - Adobe Sign for Microsoft Dynamics 365 .

And, as explained in Adobe Sign for Microsoft Dynamics CRM installation Guide , I have to do Post Install Configuration. For this, I signed up in Adobe Sign and navigated to Account > Adobe Sign API > API Information. But I didn't get the integration key from there. Can any one please help me to integrate Adobe sign with dynamic crm 365 online instance?

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi there,

Sorry for the delay in response.

I have checked that you are using the Adobe Sign developer account.

As informed, the settings are not enabled by default to access the Integration Key in the free Developer account.

I would recommend you contact Pre-Sales team to get the settings enabled.

They will be able to provide pre-sales technical assistance to you.

Please refer to this link Adobe Sign plans for individuals and businesses | Adobe Document Cloud to get in contact with them.

Hope the information helps.

Let us know if you need any further help.

Regards,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
August 9, 2018

Hi there,

Sorry for the delay in response.

I have checked that you are using the Adobe Sign developer account.

As informed, the settings are not enabled by default to access the Integration Key in the free Developer account.

I would recommend you contact Pre-Sales team to get the settings enabled.

They will be able to provide pre-sales technical assistance to you.

Please refer to this link Adobe Sign plans for individuals and businesses | Adobe Document Cloud to get in contact with them.

Hope the information helps.

Let us know if you need any further help.

Regards,

Meenakshi