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Participant
July 23, 2025
Answered

Gerade ging es noch - nun Systemfehler

  • July 23, 2025
  • 1 reply
  • 200 views

Guten Tag,  

 

gerade habe ich ein Dokument mit Adobe Sign erfolgreich zur Unterschrift weitergereicht. Nun erscheint  beim nächsten Dokument nur noch "Systemfehler" sobald ich die Schaltfläche "Vorschau anzeigen und Felder hinzufügen" anwähle. 

 

Bereits probiert:  

- Dokumente, die bereits erfolgreich verarbeitet wurde führen nun auch zum Systemfehler

- Anderer Browser

- Cookies löschen

- Incognito Modus

- Abmelden, Browser schließen und Neustart des Browsers mit erneuter Anmeldung

Correct answer S_S

Hi @Olaf_Friedhoff5031,

 

Hope you are doing well. Sorry for the trouble with using Acrobat Sign.

 

We were experiencing server issues with Acrobat Sign at the time you posted the query. 

Would you mind trying the workflow again and letting us know if it works for you?

 

If not, please share a screen recording of the entire event for a better understanding and assistance.

 

Look forward to hearing from you.


Regards,
Souvik.

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
July 23, 2025

Hi @Olaf_Friedhoff5031,

 

Hope you are doing well. Sorry for the trouble with using Acrobat Sign.

 

We were experiencing server issues with Acrobat Sign at the time you posted the query. 

Would you mind trying the workflow again and letting us know if it works for you?

 

If not, please share a screen recording of the entire event for a better understanding and assistance.

 

Look forward to hearing from you.


Regards,
Souvik.

Participant
July 24, 2025

Danke, es geht wieder.