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robf13089162
Participant
March 8, 2017
Answered

How do I correct SENDER email address wrong when sent for signature?

  • March 8, 2017
  • 2 replies
  • 9071 views

I sent a document for signature to 2 parties who have signed it.  Then it was to be sent back to ME for signature (the sender) but I entered the email address manually and misspelled it.  How can I correct it so that I can sign the document?  Using the procedure to "replace signer" does not allow me to type in the sender email address (mine) and "assign a signature to myself".

This topic has been closed for replies.
Correct answer AadeshSingh

Hi robf13089162 & contracts

Once all other signers have Signed the document, you will the option to replace the Signers email address from the last signer. At that point of time you can put in your email address as a Sender.

Regards,

Aadesh

2 replies

Participant
April 8, 2017

I have the same questio;n, did you get a correct answer.. I know the replace signer will not let you do it and every time I try to override it I can't...Tku for an answer

AadeshSingh
Community Manager
AadeshSinghCommunity ManagerCorrect answer
Community Manager
April 9, 2017

Hi robf13089162 & contracts

Once all other signers have Signed the document, you will the option to replace the Signers email address from the last signer. At that point of time you can put in your email address as a Sender.

Regards,

Aadesh

Participant
April 9, 2017

Tku for ur response.. l am trying to send a doc for signature to person he

has all email... In typing his email address l put a space between a ol.com

an sent it like that. ( me in a hurry stupid ) now doc will not go to him

an no matter how l try his address keeps auto populating with wrong

address.. (a ol.com ) keeps coming up even when l type aol.com.....

So even when l type correct the wrong one overrides it....

AadeshSingh
Community Manager
Community Manager
March 11, 2017

Hi robf13089162

Use the "Replace Signer option":

- Replace signer in an agreement

Regards,

Aadesh

robf13089162
Participant
March 12, 2017

As I said in my post, this function does not allow to replace the SENDER email if it is incorrect.  How can I change the SENDER email?