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Shirley McLean
Participant
June 19, 2020
Answered

How to add individual fields to a bulk send document?

  • June 19, 2020
  • 1 reply
  • 2325 views

I am trying to add indivdual fields to a document to send out in bulk so that each receipent will receive a personalised document. I have looked at the video tutorial and have saved a csv with the headings in the correct format. I have added the form fields and called them the same name as in the csv file as per the instructions. However when I send the document the fields just show as blank text boxes that the signer can fill in rather than pre populated fields. Any assistance greatfully received. Shirley

This topic has been closed for replies.
Correct answer One each Scott

Greetings!

Unfortunately, this type of error isn't easily addressed in a forums format, as the issue likely resides in one of the two documents.

Please contact the Support team and provide the original uploaded document(s) and the CSV with the fields.

They will then be able to evaluate the documents, attempt to replicate the issue and find a solution.

 

-Scott

 

1 reply

A
April Barrera
Participant
July 13, 2021

Did you ever resolve this?  I am having the same issue?

 

O
Adobe Employee
One each ScottCorrect answer
Adobe Employee
July 13, 2021

Greetings!

Unfortunately, this type of error isn't easily addressed in a forums format, as the issue likely resides in one of the two documents.

Please contact the Support team and provide the original uploaded document(s) and the CSV with the fields.

They will then be able to evaluate the documents, attempt to replicate the issue and find a solution.

 

-Scott

 

A
April Barrera
Participant
July 13, 2021

Thank you for the response.  I did see my issue was that I was choosing input value instead of the signer info fields.  However, I need more than the 5 signer info fields to be inputted I will create a ticket for this. 

 

Thanks,

April 

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