Skip to main content
Participant
June 19, 2020
Answered

How to add individual fields to a bulk send document?

  • June 19, 2020
  • 1 reply
  • 2325 views

I am trying to add indivdual fields to a document to send out in bulk so that each receipent will receive a personalised document. I have looked at the video tutorial and have saved a csv with the headings in the correct format. I have added the form fields and called them the same name as in the csv file as per the instructions. However when I send the document the fields just show as blank text boxes that the signer can fill in rather than pre populated fields. Any assistance greatfully received. Shirley

This topic has been closed for replies.
Correct answer One each Scott

Greetings!

Unfortunately, this type of error isn't easily addressed in a forums format, as the issue likely resides in one of the two documents.

Please contact the Support team and provide the original uploaded document(s) and the CSV with the fields.

They will then be able to evaluate the documents, attempt to replicate the issue and find a solution.

 

-Scott

 

1 reply

Participant
July 13, 2021

Did you ever resolve this?  I am having the same issue?

 

One each ScottCorrect answer
Adobe Employee
July 13, 2021

Greetings!

Unfortunately, this type of error isn't easily addressed in a forums format, as the issue likely resides in one of the two documents.

Please contact the Support team and provide the original uploaded document(s) and the CSV with the fields.

They will then be able to evaluate the documents, attempt to replicate the issue and find a solution.

 

-Scott

 

Participant
November 7, 2023

So my error was that the column title did not match the field title in the csv. For example: in your case, your column title on the csv could be _es_signer_autonumber; then you edit your field title in adobe sign to match the column title exactly, mark it as read-only so it cannot be changed.   This should work.  Let me know if that helps.   


Hi, 

I am facing the same issue and I have tried the format where the column title on csv was _es_signer_autonumber and the field title was mapped as autonumber.

 

But still Adobe has taken the blank value for this.