iOS Adobe Sign app; can't sign in person

[nathaniels49902151]

On iOS you cannot access the "sign in person" feature which is available on the Android app.

The iOS app displays the same page as you see on a desktop, instead of the app version of Adobe Sign which is found on Android. Please fix

Android Version

iOS version

Thank You

[Meenakshi Negi · Accepted solution]

Hi Nathaniels,

Sorry for the delay in response.

The screenshot that you have shared for the iOS version, it is a web interface for the Adobe Sign.

Please use the Adobe Sign mobile application for the "Sign in person".

Refer this help document In-Person Signing in iOS Mobile App | Adobe Sign.

If the application is not installed on the device, you can install it from the App store on the iOS device.

Hope that helps.

Let us know if you still experience any issue.

Regards,

Meenakshi