Skip to main content
November 24, 2014
Answered

Is there a way to schedule signed documents to automatically delete after a specified timeframe?

  • November 24, 2014
  • 1 reply
  • 1744 views

We would like to set up a timeframe for signed documents to auto-delete from our EchoSign account. We are able to have documents out for signature expire and auto-delete.  Is this possible for the signed ones?

Thank you so much,

Machelle

This topic has been closed for replies.
Correct answer Jat ATS

Hi,

Customers can request a Data Retention policy to be configured on their accounts in EchoSign. Once Data Retention is configured, the service automatically deletes agreements that have reached their terminal state (signed, cancelled, expired) from customer accounts. A Document Retention change contract will need to be signed by the customer before any changes are made.

For more information please contact support.

Jat

1 reply

Jat ATSCorrect answer
Adobe Employee
November 25, 2014

Hi,

Customers can request a Data Retention policy to be configured on their accounts in EchoSign. Once Data Retention is configured, the service automatically deletes agreements that have reached their terminal state (signed, cancelled, expired) from customer accounts. A Document Retention change contract will need to be signed by the customer before any changes are made.

For more information please contact support.

Jat

youngwill4ever
Participating Frequently
March 26, 2015

Hi,

If I remember correctly, one can also delete documents through API, correct?

Adobe Employee
March 27, 2015

Hi,

Yes, that is correct. Please refer to the api method outlined below:-

https://corporate.echosign.com/public/docs/EchoSignDocumentService19#removeDocument