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Web form password protect not working

New Here ,
May 26, 2022 May 26, 2022

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Hello, I have created a web form for my website that is password protected. However, when I open the web form on my website, it opens without requiring a password. I have tried opening it after signing out of my adobe account as well, and on different browsers. The issue remains. How do I fix this bug?

Thank you!

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Web forms

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correct answers 1 Correct answer

Adobe Employee , May 27, 2022 May 27, 2022

Hello Jasmeet,

 

I hope you are doing well. I am sorry for your experience.

 

Would you mind checking if the option from the authentication drop-down was also changed to the password so that the access to the document can be limited? Please check the below image to know more:

SS_0-1653668189319.png

Please try this and let me know if it helps.

 

Thanks,

Souvik.

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Adobe Employee ,
May 27, 2022 May 27, 2022

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Hello Jasmeet,

 

I hope you are doing well. I am sorry for your experience.

 

Would you mind checking if the option from the authentication drop-down was also changed to the password so that the access to the document can be limited? Please check the below image to know more:

SS_0-1653668189319.png

Please try this and let me know if it helps.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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New Here ,
May 30, 2022 May 30, 2022

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Hello Souvik, 

Thank you so much, you are a life saver

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Adobe Employee ,
May 31, 2022 May 31, 2022

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Thanks for taking out your time and letting me know it helped. 

Community & Social Consultant | Document Cloud | Adobe

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