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New Participant
January 10, 2023

QR codes for AERO not working for Android devices.

  • January 10, 2023
  • 8 replies
  • 2345 views

QR codes are not working for Android devices 

android users are not able to download aero beta app, it says that it's in early release. What is a work around here? 

8 replies

New Participant
August 16, 2024

Im located in Australia and I cant download this application from Google Play.

New Participant
May 18, 2024

Has this ever been resolved? I tried it today with a pixel 7 and it does not work

vanessuca
Known Participant
August 28, 2023

Same issues on iOS!!!!

New Participant
June 2, 2023

@markhellar Look what happens when I try to scan with a pixel 6 (android 13)

New Participant
June 1, 2023

Thank you @markhellar. You didn't send me any QR code to test. About the phones, I tried with Galaxie S20 and Samsung S21 FE for example. 

 

The S21 FE and Galaxie S20, for example, took me to the Playstore and it asked me to install an app, which is annoying. People don't want to be installing apps like that. 

 

I tried with a Pixel 6 and it also takes me to the Playstore, and since I'm in Germany it gives the following message "the app is not available in your country". 

Any idea when it will be working easily on more devices, just like it works on iPhone, where no app needs to be installed?

 

Thanks. 

Inspiring
May 31, 2023

Hi @Cassio30186478677w What phone do you have? Try scanning this QR code on it. Thanks

New Participant
May 31, 2023

In this Adobe article, says that only 4 Android models work with Aero. 

  • Samsung Galaxy S22
  • Samsung Galaxy S21
  • Google Pixel 7
  • Google Pixel 6


And it also says "Many more ARCore Supported devices coming shortly..." 
@markhellar you replied in January. Is there any news about when more models will be supported? It doesn't make sense to use this amazing software if it supports only 4 Android models. 

Inspiring
January 11, 2023

Hi @Akriti278840579q5w what device are you one, the current list of supported Android devices are listed here: https://helpx.adobe.com/aero/system-requirements.html