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36

Libraries keep freezing in illustrator

Community Beginner ,
Jun 13, 2025 Jun 13, 2025

For the last week, after a recent update, my libraries keep freezing after about an hour of use or if I go into another program.  The only way I was able to get past this was fully closing the program and reopening again.

 

I also have a problem with saving my files as well.  We use onedrive in our office.  Now when I try to save my whole computer lags.  If illustrator is not open there is no problem.  The only way around this while I am working is either pausing the sync or quiting onedrive. 

 

Illustrator V 29.5.1

MacBook Pro

Apple M1

16 GB Memory

 

OS - Sequoia 15.5

Bug Unresolved
TOPICS
CC Libraries
930
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15 Comments
New Here ,
Jun 17, 2025 Jun 17, 2025

I have the exact same issue, is there any resolve on this?

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New Here ,
Jun 20, 2025 Jun 20, 2025

I have this same issue. It's been going on for a few weeks now. Is there any fix?

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New Here ,
Jun 25, 2025 Jun 25, 2025

Having the same issue that really shouldn't be an issue. Seems like Adobe would do a little better job of testing updates before they push them out. Hopefully they will resolve this soon.

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Adobe Employee ,
Jul 14, 2025 Jul 14, 2025

Please see this thread with an accepted solution: https://community.adobe.com/t5/illustrator-discussions/illustrator-mac-2024-freezes-on-launch-won-t-...

-- Adobe CC Libraries Engineer
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New Here ,
Jul 14, 2025 Jul 14, 2025

Hi Adobe Employee, 

That link is to a thread from 2024. This issue seems to come from recent adobe updates, which have had a whole slew of issues. As for the solution you posted, I don't use any video editing apps, so there aren't any applications downloaded for me to update to fix my illustrator issues. 

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New Here ,
Jul 30, 2025 Jul 30, 2025

I have uninstalled and reinstalled creative cloud, tried to download the specific CC library installer for Mac only for it to tell me the package is corrupt. Tried to follow the steps about exploring package contents, still corrupt. Tried to download the Adobe CC Cleaner for Mac except it does not download. All we want is to easily access our assets, can we have some sort of communication here Adobe? We pay a pretty steep monthly fee for this nonsense.

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New Here ,
Aug 04, 2025 Aug 04, 2025

I am having the same issue in InDesign. I can use it once and nothing after that without quitting the program and reopening.

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New Here ,
Aug 05, 2025 Aug 05, 2025

Ditto, I have the same issue and it's driving me crazy! Any solutions? 

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New Here ,
Sep 02, 2025 Sep 02, 2025

I've had this issue for a while now and can't find a single solution for it.

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New Here ,
Sep 22, 2025 Sep 22, 2025

Same isuue … It is very annoying and time-consuming to always have to close the files you are currently working on and restart Illustrator.

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New Here ,
Oct 15, 2025 Oct 15, 2025

Same issue here.  It happens in both Illustrator and InDesign.  

 

I'll be working for a bit and try to pull something from a library, but the panel is locked up and I can't access anything.  

 

Closing the programing and restarting works for a while, and then it will happen again. 

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New Here ,
Oct 21, 2025 Oct 21, 2025

Same Issue here, still no resolve after almost 4 months?

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Community Beginner ,
Oct 21, 2025 Oct 21, 2025

This has been happening to me for about 4 months now. It is the most annoying thing ever because I constantly have 4-5 different projects open at once. I have to close everything out and quit Illustrator to get it to work. Adobe, please find the issue...

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New Here ,
Oct 24, 2025 Oct 24, 2025

Yep, CC libraries keep freezing for me as well. It's been months now. Is there any way to create a library that doesn't have to sync to CC? I use to do this all the time in InDesign, but I can't find an option in Illustrator. 

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New Here ,
Oct 26, 2025 Oct 26, 2025
LATEST

that solution does not work. i have the same issue as everyone else here. i've done the trouble shooting steps for a different issue that your incompetent monoploy does not care to fix, but please stop spitting on the pay customers you entrap in your wildly unoptimized and flawed eco system and actualyl fix these problems. hope you guys get actual competitors so i can leave your pitiful ecosystem.

all the worst, a pissed off user of 9 years

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