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Accessing brand folders

New Here ,
Dec 07, 2023 Dec 07, 2023

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Brand folders do not load on MacOS via Safari. Testing on Chrome it works but sometimes the thumbnail previews of images, logo etc will not show on chrome too
Bug Unresolved
TOPICS
Collaboration , Desktop Web

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1 Comment
Adobe Employee ,
Feb 29, 2024 Feb 29, 2024

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Hi @default34109860lifb85,

 

Thank you for your patience.

I just came across your post and wanted to know if you still need help, as it has been a while since this was last reported, and I sadly haven't been able to replicate this issue.

 

It may help to clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

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