Adobe Express Download Failure

[Leonardo31863652ndxy]

I'm trying to download an artwork I created using Adobe Express. However, I keep getting this error message. I have paid versions of all Adobe applications, including the Stock library. I would like to know what might be happening as I'm a beginner on this journey. Can someone help me? Here's the error message:

Download Failed We couldn't license all of the Stock content. Some Stock assets require a paid Creative Cloud plan. Please try replacing it with another item: Stock Asset ID #501029954.

(Note: I have a paid Creative Cloud subscription.)

[Bettina3023548153cx]

same here i just subscribed to the paid creative cloud, but im getting the same error that they are not able to liscence all stock content. need help 

[Avinav007]

Same . Facing the same issue. Its been 2 days now 

[Leonardo31863652ndxy]

I still have the issue. Do you know someone who can provide us with information about the error? Even with the STOCK and CREATIVE signatures, the error still persists.

[Abhi.G @ ADBE]

Hi,

Could you please DM me your adobe ids (emails that you sign in with) so we may inspect logs and your account info?

Please include this link (https://community.adobe.com/t5/adobe-express-bugs/adobe-express-download-failure/idc-p/14040831#M190...) in your message.

Are you able to access other paid functionality such as Resize?

Thanks

Abhi G

[Leonardo31863652ndxy]

thanks Abhi.G @ ADBE