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Adobe Express malfunction

New Here ,
Sep 10, 2024 Sep 10, 2024

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Over the last two weeks the mobile version of Adobe Express doesn't properly function. When trying to open any of the files under "my Stuff" it goes on a never ending loop that displays some grafics (image attached) but the file doesnt load. 
I have tried relaunching the app, I removed the app and installed it back again but it makes no difference. 
It used to work flawlessly before the new version was launched some months ago, now it is worst than a clunker. 
Adobe you can do better! 

Bug Unresolved
TOPICS
Performance , Social Media

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1 Comment
Adobe Employee ,
Sep 20, 2024 Sep 20, 2024

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Hi 

@Aghar

,

 

We're sorry for the delay. Are you still experiencing this issue? If so, please let us know if you can access your files on a desktop. What is the make and model of your device? Also, can you share your Adobe ID with us?

 

We're here to help, just need some info.

 

Regards,

Tarun

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