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Black screen

New Here ,
Aug 22, 2023 Aug 22, 2023

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I keep getting a black screen when editing a video
Bug Unresolved
TOPICS
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2 Comments
New Here ,
Aug 22, 2023 Aug 22, 2023

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Hi @default31816501ezk6uj, thanks for reaching out. I understand the frustration and I'm here to help out. Can you please give me more info on the workflow? 

It would be helpful to have the following information in order to dig into the problem: 

1. Browser Version

2. Operating System

 

-- Petre

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New Here ,
Aug 23, 2023 Aug 23, 2023

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LATEST
Hi,
I'm uploading zoom videos which are between 5 and 10 minutes long and then
cutting them up and downloading them. It's for work.

I use Google and Microsoft Edge, depending on what I have open. I tend to
close everything when working on these videos.
I work on a Dell Latitude 7410 which has a 64 bit operating system and
this is a newly built laptop.
OS name - Windows 10 Enterprise

Best wishes
Pen

*Pen Meadows-Jones*
Training Content Manager
UKRI
07896 734321

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