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Can't download this template

Community Beginner ,
Jan 24, 2024 Jan 24, 2024

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I keep getting this message when trying to download a template resume. Why am I recieving this message? I have full premium membership to all Adobe Creative Cloud software plus this is a free template.
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing

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3 Comments
New Here ,
Jan 24, 2024 Jan 24, 2024

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i have full premium access but I can not download this template. Please help.

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Adobe Employee ,
Feb 01, 2024 Feb 01, 2024

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Hi @default35015613ld4vmd and @dilpreetd7045261,


Stock asset ID #404709447 and #404709447 are not available anymore. You'd have to replace this image, and you'll be able to download the file.


@dilpreetd7045261 I looked at your account and can see your Adobe Stock subscription has been inactive since 22 Dec 2019 at 15:28:05. You currently have a Creative Cloud All Apps subscription.

 

The Adobe Stocks plan is currently not part of the Creative Cloud All Apps plan.

 

Please feel free to reach out should you require further assistance, as I'm here to help.


Thank you for understanding.


^Lyn

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New Here ,
Mar 07, 2024 Mar 07, 2024

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I'm having the same problem with Stock 334907688 and 201945707. I have a full membership and about 80 stock credits. AND, this project needs to be out TODAY.  

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