Cannot download PDF

[default36814309x6fnw5]

Unclear why I cannot download PDF. PNGs download ok.

[Sergiu Adrian35083634ecdr]

there are more than 30, this is lots of media.

Kind regards,
Sergiu

[Tarun Saini]

Hi @Sergiu Adrian35083634ecdr 

Apologies for the inconvenience. Can you share a screenshot of the template you used via private message? If not sure how to send through private message, click on this link. A screenshot of a few of the templates would help us identify the issue.

Regards,

Tarun

[default37148780hd962y]

I am unable to download my file. I keep getting an error message

[Tarun Saini]

Hi @Sergiu Adrian35083634ecdr,

Just following up here, could you share the screenshot of the template you used?

Regards,

Tarun

[Sara37160774pjbi]

It just won't go past 90%!

[default37574959p9xl9w]

I have tried to download one of the pages in a project multiple times and i can not get it to download.

[default37808122n1gu9n]

Adobe won't allow me to download my file as a PDF

[Lyn_D]

@andrewt75109771, it's been some time since you last posted this. I've moved your post to this thread in case you need help.

^Lyn

[walter38270946kda8]

te respondieron ????

[david_2382]

Is this a common problem?  My files download to 90% and then doesn't go any further

I can download JPG and PNG but not pdf (15 pages)

I'm using Safari and a macbook air M3 - I could do it a couple of days ago but not now - why?