• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cannot download premium work

New Here ,
Aug 27, 2023 Aug 27, 2023

Copy link to clipboard

Copied

I have a Creative Cloud subscription but I cannot download premium work
Bug Unresolved
TOPICS
Subscription

Views

116

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
3 Comments
Adobe Employee ,
Aug 27, 2023 Aug 27, 2023

Copy link to clipboard

Copied

Hi @fruityfigtree 

 

 

Sorry to hear that. What error are you seeing: is it related to Stock assets; a screenshot will help.

 

Thanks,

Abhi G

Votes

Translate

Translate

Report

Report
New Here ,
Aug 28, 2023 Aug 28, 2023

Copy link to clipboard

Copied

Hi,

Yeah, it's related to stock assets.

[image: adobe error.png]

Kind regards,
Tutu
--
*Megalicious*
*Saint of Jesus Christ*

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Aug 28, 2023 Aug 28, 2023

Copy link to clipboard

Copied

LATEST

@fruityfigtree 

 

Thanks for confirming. We are actively investigating this issue as it's been reported by many users.

Thanks for your patience.

 

Abhi G

Votes

Translate

Translate

Report

Report