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cannot download

Community Beginner ,
Mar 25, 2024 Mar 25, 2024

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my issue still persist can you assist me? Is illustrator a better option then>
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing

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1 Comment
Adobe Employee ,
Mar 27, 2024 Mar 27, 2024

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@Mariya36269805bo6y, Thank you for your patience.

I just came across your post and wanted to know if you still need help, as it has been a while since this was last reported, and sadly, I haven't been able to replicate it.

 

It may help you log out of all devices and clear your browser cache and cookies, ensuring you have installed the latest version using a different browser or incognito mode.

Additionally, you can check if plug-ins are disabled and add Adobe Express to your browser's safe list.

 

Please retest this and let us know if you still require assistance. If so, please remember to share a link to the project via DM. Rest assured, we'll be happy to troubleshoot further, and we look forward to hearing from you.

^Lyn

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