Consistent Issues for Past 2 Days With Uploading Media to Posts

[Jennifer33605755onq5]

I have been receiving the error shown in the screen shot below for the last two days every time I attempt to upload media to a post in the Adobe Express Scheduler.

It is taking 7-10 attempts before the media will upload successfully. I have closed/reopened the website, cleared cookies, rebooted - none of these steps has any effect on the issue.

The issue is also occuring on my iPhone Adobe Express app.

I have never encountered this issue before. This is having a negative impact on my posting schedule and becoming very time consuming. 

Is something broken? Please advise and resolve. 

[Amitej S]

Hey @cfir winehouse, Welcome to our Adobe Express community! Can you please explain your issue with Adobe Express more? What type of file are you trying to upload? Which social media platform do you want to post on? What device are you working from? Are you getting any error messages? If you could share a screen recording of the workflow with the feature's failure, it would help you investigate the issue. 

Thanks

Amitej

[roni_7407]

Same on a Mac browser. Unreal.

[Abhi.G @ ADBE]

@roni_7407 just wanted to double check that you are running into issues uploading assets in the Adobe Express Scheduler (as in the original post here) in addition to the uploading inside the Express editor (as you reported here)?

Thanks

Abhi G

[amy_1481]

Its so slow tonight....I've been trying for almost 2 hours to get one uploaded. I have cleared the cache and deleted my history but still slow. Very frustrating!

[Amitej S]

Hi @amy_1481, Are you still having trouble working in Adobe Express? Have you tried using other recommended browsers, such as Edge, Chrome, Safari, or Firefox? Are you getting any error messages during the workflow? Can you share a screen recording so we can check and investigate?

I tried replicating this but it worked fine for me, can you retry and share your observations?

Best,

Amitej