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download original files

New Here ,
May 13, 2024 May 13, 2024

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I am unable to download my original version of my files. i tried to download but only some slides have the original sticker animation.
Bug Unresolved
TOPICS
Desktop Web , Integrations

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1 Comment
Adobe Employee ,
May 13, 2024 May 13, 2024

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Hi @default37365932ztmjgd 

 

Sorry to hear you are running into this issue. I assume that this file was created in the previous version of Express on a mobile device that supported stickers? Are are you also trying to download the original version on a mobile device ?

You said only some slides have the original sticker animation. What happens to stickers on the others: are they completely missing, or converted to static images?

 

Thanks

Abhi G

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