"an error occurred while downloading your file. please try again. " this happening while I am trying download my video, please help me. I couldn't download.
I'm currently going through old posts and came across your post.
Sadly, I've yet to replicate this issue. Can you confirm if you still require help?
In the meantime, please clear your browser cache and cookies and ensure you have installed the latest version using a different browser or in incognito mode.
Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.
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